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About Us



    We have a team of experienced professionals to serve you.  You will know the representatives that are involved in providing service to you.  We strive for stability with these “experts” as our service goal is for you to know, and have longevity, with the people that serve you.  Other advantages provided by our team:

 

  • Account Executives and Service Representatives are assigned to your account - one of them is always available
  • The head of customer service has over 20 years experience.
  • Service standards are in place - i.e., all calls are returned by end of day & any policy changes received are submitted the day we get the request.
  • Account Executives make their cell telephone numbers available to you for emergencies.
  • Account Executives make at least a semi-annual visit to your location to take a “status check” and to update values and other key exposure information.
  • Your assigned Customer Service Representative assists in claims handling.

 

Our Services and Abilities

 

We have worked hard to make ourselves of value to you.  We continue to improve our product knowledge as well as our processes to deliver customer service that goes the extra mile in a friendly environment for you.

 

  • We provide for your entire needs including:  Group health insurance, qualified retirement programs, dental, long/short term disability, and group life.
  • We offer the same excellent service in personal lines products including: home, auto, life, health, disability, and retirement plans.
  • We believe that having a passion for what we do is essential to being part of the team.  We know we must earn your business and trust every day.
  • Our principle has over 18 years successful experience in all the products we offer.
  • We have certified insurance counselors on staff.

 

Our Allegiance to You

 

We are committed to you.   We represent many excellent companies, yet what is best for the customer is the only criteria we use in placing business.  

 

  • We believe the customer comes first, last, and always.
  • We maintain process and procedures and believe in going the extra mile for our customers.
  • The companies we use are solid financially and offer quality policies. We review your coverage as well as your premium.
  • Our goal is to be proactive, recommend strategies, and be a partner in your success.
  • We represent many companies and work hard to maintain positive relationships in order to retain low premiums and quick service.